She was utterly unhurried, and this is what impressed me more than anything. She seemed to have infinite time, endless patience and sympathy; but above all she gave me time. It was astonishing simply to know that the pressure of everyday life would not drown out what I had to say. I remembered the half/hour medical examination in 1945, when I was still raw and sore, and there was no interest or time. Half a century later I was still livid with suppressed anxiety and now at last here was someone with the time. Not only that, there was the easing of mind that came with knowing I was not uniquely crippled or mad.
That meeting was like walking through a door into an unexplored world, a world of caring and special understanding.