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Is there a method to our madness when it comes to shopping? Hailed by the San Fransisco Chronicle as "a Sherlock Holmes for retailers," author and research company CEO Paco Underhill answers with a definitive "yes" in this witty, eye-opening report on our ever-evolving consumer culture. Why We Buy is based on hard data gleaned from thousands of hours of research - in shopping malls, department stores, and supermarkets across America. With his team of sleuths tracking our every move, from sweater displays at the mall to the beverage cooler at the drugstore, Paco Underhill lays bare the struggle among merchants, marketers, and increasingly knowledgeable consumers for control.#11;In his quest to discover what makes the contemporary consumer tick, Underhill explains the shopping phenomena that often go unnoticed by retailers and shoppers alike, including:
. How a well-placed shopping basket can turn a small purchase into a significant sale#11;. What the "butt-brush factor" is and how it can make sales plummet#11;. How working women have altered the way supermarkets are designed#11;. How the "boomerang effect" makes product placement ever more challenging#11;. What kinds of signage and packaging turn browsers to buyers
For those in retailing and marketing, Why We Buy is a remarkably fresh guide, offering creative and insightful tips on how to adapt to the changing customer. For the general public, Why We Buy is a funny and sometimes disconcerting look at our favorite pasttime.
With clients ranging from McDonald's to Starbucks, Estée Lauder to Blockbuser, and Citibank to Wells Fargo, PACO UNDERHILL has been profiled in The New Yorker and Smithsonian Magazine, has written for American Demographics and Adweek, and lectures widely on retail anthropology. His company, Envirosell, is based in New York City.
Forlag Touchstone
Utgivelsesår 2000
Format Heftet
ISBN13 9780684849140
EAN 9780684849140
Språk Engelsk
Sider 255
Utgave 1
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